pair play Privacy Policy

The personal data we collect is used primarily to create and manage your member account, process deposits and withdrawals in Philippine pesos (PHP), and deliver the sports betting, Fish Game, and live entertainment services available on the platform. We use your contact details to send important account notifications, security alerts, and updates about changes to our policies or platform features. Identity and age verification data is retained to ensure that all members meet the minimum age requirement and to comply with responsible gaming obligations. Transactional records are maintained for financial reporting, fraud prevention, and dispute resolution purposes. We may also use aggregated, anonymised data to analyse platform usage trends and improve our services — this data cannot be used to identify any individual member. pair play does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.

pair play may share your personal data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification partners, and cloud infrastructure providers. All such third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal information with advertisers, data brokers, or unrelated commercial entities. Any third-party partner that handles member data on our behalf is subject to regular review to ensure ongoing compliance with our data protection standards.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations. Account records, transaction histories, and identity verification documents may be kept for a minimum of five years following account closure to satisfy legal and regulatory obligations. pair play employs industry-standard security measures to protect your data, including encrypted data transmission (TLS/SSL), secure server environments, and access controls that limit data visibility to authorised personnel only. We conduct regular security assessments and promptly address any identified vulnerabilities to maintain the integrity of our systems. In the unlikely event of a data breach that affects your personal information, we will notify affected members and relevant authorities in accordance with our legal obligations. You are also responsible for keeping your account credentials confidential and should contact us immediately if you suspect any unauthorised access to your account.

As a member of pair play, you have the right to request access to the personal data we hold about you and to receive a copy of that information in a readable format. You may also request corrections to any inaccurate or incomplete data associated with your account at any time by contacting our support team. In certain circumstances, you have the right to request the deletion of your personal data, subject to our legal retention obligations and any outstanding account matters. You may object to or request a restriction on specific types of data processing where permitted under applicable law. If you wish to exercise any of these rights, please reach out to us using the contact details provided at the bottom of this page, and we will respond within a reasonable timeframe. pair play is committed to handling all data rights requests fairly, transparently, and in accordance with the privacy standards expected by Filipino members.

pair play uses cookies and similar tracking technologies to enhance your browsing experience, remember your session preferences, and analyse how members interact with the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting core features such as login sessions and account security. Analytics cookies help us understand which sections of the platform are most visited and how members navigate between pages, allowing us to make informed improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you. We do not use cookies to serve third-party advertising or to track your activity on websites outside of the pair play platform. Our cookie practices are reviewed periodically to ensure they remain proportionate and aligned with member expectations and applicable Philippine privacy standards.

pair play reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, the revised policy will be published on this page with an updated effective date, and members may be notified through the platform where reasonably practicable. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage all members to review this page periodically to stay informed about how we protect and manage their personal data. If you have any questions or concerns about this policy or our data practices, please contact our support team at the address listed below.